Welsh Language Standards

Welsh Language Standards and South Wales Fire and Rescue Authority

Under the Welsh Language (Wales) Measure 2011, all Public Service organisations in Wales are required to comply with language duties which ensure that the Welsh Language is not treated less favourably than English. The duties encourage promotion of the Welsh Language, the use of Welsh within internal administration and require that provision is made for the accessibility of Welsh to the public.

The Welsh Language Standards (No. 5) Regulations 2016, were introduced to The Fire and Rescue Authorities in Wales.  The Welsh Language Standards provide:-

  •  Clarity for organisations on the Welsh Language
  •  Clarity for Welsh speakers on what services they can expect to receive in Welsh
  •  Greater consistency in Welsh Language services and improve quality to users

The regulations state that the 2011 Measure permits the Welsh Commissioner to issue a Compliance Notice, requiring a body to comply with one or more standards specifically applicable to it.

The Authority was issued with 150 Welsh Standards for compliance within the areas of; Service delivery, Policy making, Operational and Record keeping.


Welsh language standards – document library

Our Welsh language standards documentation can be accessed using the links below:

South Wales Fire and Rescue Authority’s Compliance Notice was issued dated 30th September 2016.

The plan explains how the Authority proposes to implement the Welsh Language Standards.

The Authority is required by the Welsh Language Commissioner to publish an Annual report informing people of the actions we have taken to comply with the Welsh Language Standards.  The deadline for publication of the report is six months following the end of the Authorities financial year (30th September).

Complaints and compliments

To register a complaint or compliment regarding South Wales Fire and Rescue Authority’s compliance with the Welsh Language Standards please follow our complaints and compliments procedure by completing the online form here.

Welsh language contact details

Address: South Wales Fire and Rescue Service Headquarters, Forest View Business Park, Llantrisant, Rhondda Cynon Taff, CF72 8LX

Phone: 01443 232000

Email: WelshLanguage@southwales-fire.gov.uk