Annual Improvement Plan 2023-24

Welcome to our latest Annual Improvement Plan, looking back on our achievements in 2022-2023 and forward to our plans for 2024-2025 that will help us achieve our mission of keeping South Wales safe by reducing risk.

We want to hear your views on our Annual Improvement Plan and the priorities we have outlined for 2024-2025. We need to be ready to respond when you need us, to prevent fires and other emergencies and to protect the communities we serve. Do you think we have considered the risks that matter to you and your community?

Please complete our online survey to Have Your Say – we recommend that you take a look at the plan before responding.

You can always have your say by e-mailing us at

Read our new Annual Improvement Plan in full, or take a look at our quick read version: