Since 1 April 1996, South Wales Fire and Rescue Service has been the responsibility of the South Wales Fire and Rescue Authority. Management responsibility for the Service rests with the Chief Fire Officer who is supported by five Principal Officers and a policy-making Corporate Continuity Board. Our strategic goals are outlined in our Vision and Mission statements.

Vision:

To make our communities the safest places to live, work and visit.

Mission:

In order to achieve our vision for we will:

• Ensure all of our communities are aware of the risks
• Work with partners to reduce the risks
• Target our services according to need
• Give an excellent and rapid response when our services are required in order to save and protect

Core Values

We value:

• Service to the Community
• People
• Diversity
• Improvement

Service to the Community

We value service to the community by:

• Working with all groups to reduce risk
• Treating everyone fairly and with respect
• Being answerable to those we serve
• Striving for excellence in all we do

People

We value all our employees by practicing and promoting:

• Fairness and respect
• Recognition of merit
• Honesty, integrity and mutual trust
• Personal development
• Co-operative and inclusive working

Diversity

We value diversity in the service and the community by:

• Treating everyone fairly and with respect
• Providing varying solutions for different needs and expectations
• Promoting equal opportunities in employment and progression within the service
• Challenging prejudice and discrimination

Improvement

We value improvement at all levels of the service by:

• Accepting responsibility for our performance
• Being open-minded
• Considering criticism thoughtfully
• Learning from our experience
• Consulting others