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Customer Feedback


 

   
  We value the opinion of our customers and use the information we receive to improve the services we deliver to you.  
   

Access
   
  How easy or difficult was it for you to access/reach us? Please Tick  
   
Headquarters Very Easy Easy Difficult
Fire Station Very Easy Easy Difficult
Other Very Easy Easy Difficult
   
If it was difficult, please explain why
   

Information
   
  How did you find the following for providing useful and interesting information? Please Tick  
   
Information & posters Very Good Good Poor
Internet Very Good Good Poor
Verbal Information Very Good Good Poor
   
If one or more of the above was poor, please explain why
   

Your Enquiry
   
  How did you judge our service? Please Tick  
   
Courtesy & helpfulness Very Good Good Poor
The efficiency of the staff Very Good Good Poor
Satisfaction in service Very Good Good Poor
   
If poor, please explain why
   

Help us improve
   
  Please provide any comments or suggestions which would help us to improve our service to you?  
   
   

Contacting You
   
  If you wish to discuss any issues or suggestions for improving our service, we would be happy to contact you. If you wish to be contacted, please leave your details below:  
   
Name:
Address:
Telephone:
E-mail:


 
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