Vision:

To make our communities the safest places to live, work and visit.

Mission:

In order to achieve our vision for we will:

• Ensure all of our communities are aware of the risks
• Work with partners to reduce the risks
• Target our services according to need
• Give an excellent and rapid response when our services are required in order to save and protect

Core Values

Our Values

We value:

• Service to the Community
• People
• Diversity
• Improvement

SERVICE TO THE COMMUNITY

We value service to the community by:

• Working with all groups to reduce risk
• Treating everyone fairly and with respect
• Being answerable to those we serve
• Striving for excellence in all we do

PEOPLE

We value all our employees by practicing and promoting:

• Fairness and respect
• Recognition of merit
• Honesty, integrity and mutual trust
• Personal development
• Co-operative and inclusive working

DIVERSITY

We value diversity in the service and the community by:

• Treating everyone fairly and with respect
• Providing varying solutions for different needs and expectations
• Promoting equal opportunities in employment and progression within the service
• Challenging prejudice and discrimination

IMPROVEMENT

We value improvement at all levels of the service by:

• Accepting responsibility for our performance
• Being open-minded
• Considering criticism thoughtfully
• Learning from our experience
• Consulting others