Chloe Pullen – Crew Manager, White Watch. Control. 

My name is Chloe and I have been working with South Wales Fire & Rescue Service (SWFRS) for nearly 8 years. My dad is also in SWFRS, so I have been brought up with the Service and it is an environment that I have always wanted to be a part of.  

I always wanted to be a Firefighter but I am very squeamish so I had to admit defeat when I left college and needed to get a job. It was then that I discovered that I could work in the Fire Control room, still helping people and being involved in incidents helping and supporting the public.

I have learnt so much during the last 8 years, I have done a level 3 NVQ, Attained a Trauma First Aid qualification, completed my Health and Safety qualification and I have done many management courses that help me in my role as a Crew Manager.

Since starting in the Fire Control Room, I have had two children and I was supported throughout both of my periods of maternity leave by the organisation who have a really good range of both maternity, paternity and family friendly policies. My husband is a Firefighter so our shift work makes childcare more manageable. Although night shifts can be hard work with small children, they enable me to be home more during the day which is important to us as a family.

Working within my current role I love knowing that I am helping the community and supporting front line Firefighters to protect the public.  It makes me feel very proud to work for SWFRS.

Page Last Updated on 28/9/2016