South Wales Fire and Rescue Service has changed the way it responds to Automatic Fire Alarms.
South Wales Fire and Rescue Service’s vision is “to make South Wales safer by reducing risk.” With this in mind, we are always evaluating our processes to ensure we are reducing risk in the community we serve in the most effective way possible. Historically, we have sometimes sent more than one fire appliance to Automatic Fire Alarm (AFA) actuations. Statistics show that over 97% of these AFAs are false alarms, and the remaining 3% do not necessarily require more than one fire appliance. Each time a fire appliance is mobilised on blue lights represents an increased risk to other road users and also means those appliances and crews could be delayed in attending genuine emergencies such as house fires and RTCs.
With the above in mind, we have produced a new risk-based system aimed at ensuring we can continue to provide a fast and proportionate response whilst minimising the other risks associated with mobilising fire appliances and crews. The key elements of this new process are:
All premises will still receive at least one fire appliance just as quickly as before at all times of day or night;
I run a business with an Automatic Fire Alarm. How does this affect me?
This new procedure should not affect you directly – you will still receive a response from us. However, there are some things you can do to assist us in reducing risk to the communities of South Wales. We ask that you do the following:
False alarm reduction guidance
South Wales Fire & Rescue ServiceForest View Business ParkLLANTRISANTCF72 8LX
Tel: 01443 232000email: firstname.lastname@example.org
Report a Fire Safety Concern
Have you recently visited a building where you were concerned about the Fire Safety Precautions or management - if so complete the online form to report your concern or contact us:
Phone on 01443 232716 (Normal Working Hours) or 01443 232000 (24 hour number).