Managing our performance
SWFRS records information about every incident we are called to, and uses this to analyse the location and causes of fires, road accidents and other emergencies. For the last few years, we have also been using a computer modelling systems to predict risk. We are increasingly using this information to focus our attention where it’s most needed, both through operational response and community safety work.
Performance indicators allow us to measure our own performance year-on-year and also to compare our performance with other fire authorities.
Local IndicatorsWe use a number of local performance indicators to manage performance. We monitor our performance against our local indicators on a regular basis, at least four times a year. Of the many indicators that we monitor we have selected some Key Indicators of particular interest and relevance.
Figures for the Whole of South Wales 2006/2007 2007/2008 2008/2009 2009/2010 2010/2011 Fire Deaths 4 11 10 4 4 Fire injuries 95 114 111 124 152 Home Fire Safety Checks carried out 16,406 16,698 16,019 22,234 24,046 Dwelling Fires 862 826 795 802 752 Dwelling Fires with no smoke detector 530 472 443 528 422 Road Traffic collisions attended 1,331 1,432 1,421 1,427 1,079
Figures for the Whole of South Wales
2006/2007
2007/2008
2008/2009
2009/2010
2010/2011
Fire Deaths
4
11
10
Fire injuries
95
114
111
124
152
Home Fire Safety Checks carried out
16,406
16,698
16,019
22,234
24,046
Dwelling Fires
862
826
795
802
752
Dwelling Fires with no smoke detector
530
472
443
528
422
Road Traffic collisions attended
1,331
1,432
1,421
1,427
1,079
The table above shows you a summary of our performance for these key indicators over the last 5 years. The following links will show you maps and tables providing information on a unitary authority area basis for each of these Key Local Indicators for the last 5 years.
Fire Deaths Fire injuries Home Fire Safety Checks carried out Dwelling Fires Dwelling Fires with no smoke detector Road Traffic collisions attended
Strategic IndicatorsStrategic indicators are a statutory requirement set by the Welsh Government on a number of performance areas that they and we are interested in monitoring and managing.
Core IndicatorsCore indicators provide a fuller, more rounded picture of performance.
There is a requirement for Fire and Rescue Services to collect and publish information on key areas of service delivery and corporate functions Indicators.
Every year we set targets against each indicator and monitor our progress throughout the year in accordance with our performance management framework, this includes quarterly reports to senior managers, directors and elected members.
This graph illustrates our performance for 2010/11 against our National Indicators. This represents the total number of Strategic indicators and if we have improved performance compared to 2009/2010.
The links below outline our performance in each of the strategic and core indicators, over a five year period with the 2010/2011 performance against target. We have also included where appropriate benchmarking against our Family Group 4, being similar Fire and Rescue Services across England and Northern Ireland.
Strategic Indicators Performance 2010/2011
Key Local Indicators
The following links will show you maps and tables providing information on a unitary authority area basis for each of these Key Local Indicators for the last 5 years.
Strategic and Core Indicators
The links below open documents that outline our performance in each of the strategic and core indicators, over a five year period with the 2010/2011 performance against target. We have also included where appropriate benchmarking against our Family Group 4, being similar Fire and Rescue Services across England and Northern Ireland.